Terms of service

Terms & Conditions

ICAME Pharmacy

Last Updated: October 14, 2026

Welcome to ICAME Pharmacy. These Terms & Conditions (“Terms”) govern your access to and use of our website, https://icamepharmacy.com, and any products, information or services made available through it.

By accessing our website, registering an account, submitting an inquiry or placing an order, you acknowledge that you have read and understood these Terms and agree to be bound by them, subject to applicable law.

Please read these Terms carefully before using our website or purchasing any products.

1. About ICAME Pharmacy

ICAME Pharmacy is a business-to-business (B2B) supplier focused on research peptides and related laboratory products.

Our activities include product sourcing, research-oriented distribution, scientific product information and support for eligible professional customers.

Our products are intended for legitimate scientific, analytical and laboratory research purposes, subject to their individual classifications and applicable laws.

Legal Business Name: Icame Pharma Lab Limited

Registered Address: 128 City Road London EC1V 2NX United Kingdom

Contact Email: info@icamepharmacy.com

Website: https://icamepharmacy.com

The legal entity identified above is the contracting seller unless otherwise expressly stated at checkout or in a written commercial agreement.

2. Business Customers and Eligibility

ICAME Pharmacy primarily serves qualified professional and business customers, including eligible laboratories, research organizations, scientific institutions and other authorized entities.

By submitting an order, you represent that:

• You have legal authority to purchase the products.

• You are acting on behalf of a legitimate business or professional organization where required.

• You are legally permitted to purchase, possess, import and use the products in your jurisdiction.

• Your intended use complies with all applicable laws and regulations.

• You will not use or supply research-only products for unauthorized human or veterinary applications.

• Any information provided to ICAME Pharmacy is accurate and complete.

We may request reasonable verification of business identity, professional credentials, research purpose or other information necessary to assess an order.

We reserve the right to refuse or cancel an order where we reasonably believe the transaction may violate applicable law, product restrictions or these Terms.

Consumer Rights: If a transaction is legally classified as a consumer sale, applicable mandatory consumer protections remain in effect regardless of any B2B designation on this website.

3. Research Use Only Products

Unless a product is expressly identified otherwise and legally authorized for another purpose, research peptides and related research chemicals offered by ICAME Pharmacy are supplied exclusively for legitimate laboratory, analytical and scientific research.

FOR RESEARCH USE ONLY (RUO).

NOT FOR HUMAN OR VETERINARY USE.

Research-only products are not intended for:

• Human consumption or administration.

• Veterinary administration.

• Diagnosis, treatment, cure or prevention of disease.

• Self-medication or personal therapeutic use.

• Unapproved clinical procedures.

• Cosmetic injection or other unauthorized cosmetic applications.

• Athletic performance enhancement or bodybuilding use.

• Any other purpose prohibited by applicable law.

Products must not be represented as approved medicines unless they have the necessary regulatory authorization.

A research-use designation does not independently establish that a product is exempt from pharmaceutical, chemical, customs or other regulatory requirements.

The applicable legal classification depends on the product, its characteristics, intended purpose, presentation and the laws of the relevant jurisdiction.

4. Product Information and Scientific Content

We aim to provide accurate and useful information about our products.

Product pages may contain scientific descriptions, molecular information, chemical characteristics, analytical specifications and summaries of published research.

This information is provided for educational, scientific and commercial reference purposes.

Scientific findings from cell-based studies, animal models or early-stage research must not be interpreted as proof of clinical safety or effectiveness in humans.

ICAME Pharmacy does not guarantee that any research product will produce a particular biological result or experimental outcome.

Product descriptions, illustrations and packaging may be updated to reflect supplier information, manufacturing changes or revised scientific documentation.

The applicable product identity and specifications are those confirmed in the relevant product documentation and order agreement.

5. No Medical Advice

Nothing on this website constitutes medical advice, prescribing information, a diagnosis or a recommendation for treatment.

ICAME Pharmacy does not provide medical consultations or instructions for administering research peptides to humans or animals.

Information about biological mechanisms, scientific studies or experimental research does not constitute a recommendation for clinical use.

Customers must not interpret product information as evidence that a research-only compound is approved, safe or effective for human use.

6. Product Availability

All products are subject to availability and applicable legal restrictions.

We may modify or discontinue products, update specifications, restrict quantities or decline orders where reasonably necessary.

Displaying a product on our website does not guarantee that it is available for purchase or lawful for delivery to every destination.

If a product becomes unavailable after an order is placed, we will contact the customer regarding an appropriate resolution, including a refund where applicable.

7. Pricing and Currency

Product prices are displayed in the currency indicated on the website or applicable quotation.

Unless otherwise stated, prices may exclude shipping charges, customs duties, import taxes and other applicable fees.

VAT or sales taxes will be calculated and disclosed where required by law.

We may change prices without prior notice. Such changes will not affect an order already accepted at an agreed price, except where permitted by applicable law.

In the event of an obvious pricing or technical error, we may contact the customer to confirm the correct price or cancel the affected order and issue an appropriate refund.

8. Orders and Acceptance

Submitting an order constitutes an offer to purchase the selected products.

An automated order confirmation acknowledges receipt of the order but does not necessarily constitute final acceptance.

An order becomes binding when ICAME Pharmacy expressly accepts it, dispatches the goods or otherwise confirms acceptance under the applicable checkout terms.

We may refuse or cancel an order for legitimate reasons, including:

• Product unavailability.

• Payment verification failure.

• Suspected fraud.

• Inaccurate customer information.

• Regulatory restrictions.

• Import or export restrictions.

• Inability to verify required professional eligibility.

• Reasonable concerns about prohibited product use.

Where payment has been received for an order that is not accepted, the applicable amount will be refunded.

9. Payment Terms

Available payment methods are displayed during checkout or communicated in an approved commercial quotation.

Payment must be completed according to the terms agreed for the order.

For approved business accounts, alternative payment arrangements may be offered under a separate written agreement.

We may suspend order processing until payment is received or verified.

Customers must provide accurate billing information and must be authorized to use their selected payment method.

We do not accept responsibility for fees imposed independently by banks, card issuers or payment service providers, except where applicable law requires otherwise.

10. Shipping and Delivery

ICAME Pharmacy may arrange shipping to destinations supported by our distribution network, subject to product eligibility and legal restrictions.

Shipping availability, estimated delivery periods and applicable charges will be communicated during checkout or before order acceptance.

Delivery estimates are not guaranteed unless expressly agreed in writing.

Delivery may be affected by customs procedures, carrier operations, public holidays, regulatory inspections and circumstances beyond our reasonable control.

Customers should provide accurate delivery details and promptly respond to requests for information necessary to complete delivery.

Nothing in this section limits mandatory legal rights relating to delivery, loss or damage.

11. International Orders, Customs and Import Compliance

Customers placing international orders must ensure that the products may lawfully be imported, received, possessed and used in the destination jurisdiction.

Import requirements may include permits, licenses, customs declarations, institutional authorizations or other documentation.

The allocation of customs clearance responsibilities, import duties and applicable taxes will be determined by the agreed shipping terms and mandatory law.

ICAME Pharmacy may decline shipment to destinations where a product is prohibited or where the necessary regulatory requirements cannot be satisfied.

We do not guarantee that every product will be eligible for import into every country.

If a shipment is delayed, refused or detained by customs authorities, the parties' rights and obligations will be determined by applicable law, the agreed shipping terms and the circumstances of the shipment.

12. Product Handling, Storage and Laboratory Safety

Customers are responsible for ensuring that products are handled by appropriately trained and authorized personnel.

Products must be handled in accordance with applicable laboratory safety procedures, product documentation and relevant legal requirements.

Customers should review available analytical documentation, safety information and applicable institutional procedures before undertaking research.

Storage conditions may vary between products and batches.

Customers must not assume that all peptides or research chemicals have identical storage, stability or handling requirements.

ICAME Pharmacy does not warrant that a research product is sterile, injectable, suitable for clinical administration or manufactured to pharmaceutical standards unless this is expressly supported by applicable certification and authorization.

13. Product Quality and Analytical Documentation

We aim to support responsible sourcing and transparent product information.

Where available, relevant documentation may include:

• Product identity information.

• Batch or lot identification.

• Certificate of Analysis (COA).

• Chromatographic purity results.

• Molecular characterization.

• Peptide content information.

• Stability-related documentation.

• Supplier or manufacturer specifications.

The availability and scope of documentation may vary by product and batch.

A Certificate of Analysis does not by itself establish clinical safety, efficacy, sterility or regulatory approval.

Any specific quality commitment or specification forming part of a sale will be identified in the applicable product documentation or written agreement.

14. Returns, Cancellations and Refunds

Requests for cancellation, return or refund will be reviewed in accordance with our published Returns & Refund Policy, the applicable purchase agreement and mandatory law.

For business-to-business transactions, return eligibility may depend on the product type, condition, storage requirements, agreed commercial terms and circumstances of the request.

Customers should contact us before returning any product so that an appropriate return procedure can be confirmed.

Products must not be returned without following applicable safety and shipping requirements.

Where products are defective, damaged, incorrectly supplied or otherwise non-conforming, the customer's statutory and contractual remedies remain available.

Mandatory Consumer Rights

Where applicable consumer law governs a purchase, nothing in these Terms excludes or restricts mandatory withdrawal, refund or legal guarantee rights.

For qualifying EU distance sales to consumers, a 14-day withdrawal right generally applies, subject to legally recognized exceptions.

Research-only labeling does not automatically eliminate statutory consumer withdrawal or conformity rights.

Any separate Returns & Refund Policy must be interpreted consistently with these requirements.

15. Damaged, Incorrect or Non-Conforming Products

Customers should inspect deliveries within a reasonable period after receipt.

If a shipment appears damaged, incorrect or incomplete, customers should contact ICAME Pharmacy promptly and provide relevant information, such as the order number, product details and photographs where appropriate.

We may request reasonable supporting evidence to investigate a complaint.

Where a product does not conform to an applicable contractual specification or mandatory legal requirement, we will provide the remedy required by the governing law and agreement.

A request for prompt notification does not remove statutory rights that cannot legally be excluded.

16. Customer Responsibilities

Customers agree to:

• Use the website lawfully.

• Provide accurate registration and order information.

• Maintain the security of their accounts.

• Comply with relevant import, export and product regulations.

• Respect product-specific restrictions.

• Use research-only products solely for authorized purposes.

• Avoid misleading representations about product approval or clinical effectiveness.

• Refrain from reselling products for unlawful or unauthorized applications.

• Cooperate with reasonable compliance verification procedures.

Customers must not use the website to facilitate fraudulent, unlawful or deceptive activity.

17. Resale and Distribution

Resale or redistribution of ICAME Pharmacy products may be subject to additional written authorization, product restrictions and applicable regulatory requirements.

Professional distributors must ensure that product descriptions, labels, promotional materials and sales practices accurately reflect the legal status and intended purpose of each product.

Research-only products must not be marketed as approved medicines or promoted for unauthorized human or veterinary use.

ICAME Pharmacy may terminate a distribution relationship where material compliance violations occur, subject to applicable law and contractual obligations.

18. Intellectual Property

Unless otherwise stated, the website's text, branding, graphics, designs, product presentations and other original content are owned by or licensed to ICAME Pharmacy.

These materials are protected by applicable intellectual property laws.

Users may access website content for legitimate personal, educational or business evaluation purposes.

Commercial reproduction, redistribution or unauthorized use of protected content requires prior written permission, except where permitted by law.

Third-party trademarks and other protected materials remain the property of their respective owners.

19. Website Use and Prohibited Activities

Users must not:

• Attempt unauthorized access to the website or related systems.

• Introduce malicious software.

• Interfere with website security.

• Use automated systems in a manner that disrupts website operations.

• Submit fraudulent orders or false information.

• Misuse another person's account.

• Copy protected content unlawfully.

• Use the website to facilitate illegal product transactions.

We may restrict access where reasonably necessary to protect the website, our customers or legal compliance.

20. Third-Party Services and Links

Our website may contain links to third-party websites or use external service providers for payments, shipping, analytics and other business functions.

Third-party services may be subject to their own terms and privacy policies.

ICAME Pharmacy does not control independent third-party websites and is not responsible for their content or operations, except where responsibility arises under applicable law.

21. Disclaimer of Warranties

We seek to maintain accurate website information and reliable services.

However, scientific content and general website materials are provided for informational purposes and may be updated as new information becomes available.

To the extent permitted by law, we do not guarantee uninterrupted website access or the absence of technical errors.

Any warranties relating to purchased products are governed by the applicable contract, confirmed product specifications and mandatory law.

Nothing in these Terms excludes statutory warranties or other protections that cannot legally be excluded.

22. Limitation of Liability

To the maximum extent permitted by applicable law, ICAME Pharmacy shall not be liable for indirect or consequential losses arising from the use of the website or products where such liability may lawfully be excluded.

For business transactions, any agreed financial limitation of liability will apply only to the extent valid under the governing law.

Nothing in these Terms excludes or limits liability for fraud, fraudulent misrepresentation, death or personal injury caused by negligence where exclusion is prohibited, intentional misconduct, or any other liability that cannot lawfully be limited.

Nothing in these Terms limits mandatory consumer rights.

23. Indemnification

To the extent permitted by applicable law, business customers agree to indemnify ICAME Pharmacy against third-party claims, losses and reasonable expenses directly resulting from their unlawful use of products, material breach of these Terms or unauthorized product representations.

This obligation does not apply to losses caused by ICAME Pharmacy's own unlawful conduct or to the extent prohibited by applicable law.

24. Privacy and Personal Data

We process personal information in accordance with our Privacy Policy and applicable data protection laws.

Depending on the circumstances, this may include the UK General Data Protection Regulation, EU General Data Protection Regulation and relevant national legislation.

Personal information may be processed for account management, order fulfillment, customer communication, fraud prevention and legal compliance.

For more information, please refer to our Privacy Policy.

25. Force Majeure

Neither party shall be responsible for failure or delay in performing contractual obligations caused by events beyond its reasonable control, to the extent permitted by law.

Such events may include natural disasters, major transport disruptions, governmental restrictions, public emergencies or significant interruptions to essential infrastructure.

The affected party should notify the other party within a reasonable period where practicable.

Mandatory consumer remedies and other non-excludable legal rights remain unaffected.

26. Changes to These Terms

We may update these Terms to reflect legal, operational, technical or commercial changes.

The latest version will be published on this website with its effective date.

Changes will not retrospectively alter accepted orders unless permitted by applicable law or agreed by the parties.

Continued use of the website following publication of updated Terms constitutes acceptance only to the extent legally valid.

27. Governing Law and Dispute Resolution

These Terms are governed by the laws of [Insert Applicable Jurisdiction], subject to mandatory legal provisions that may apply.

For business customers, disputes shall be submitted to the competent courts of [Insert Agreed Court or Jurisdiction], unless the parties agree to another lawful dispute resolution procedure.

Where a customer qualifies as a consumer, this clause does not deprive that customer of mandatory protections or jurisdictional rights available under applicable law.

We encourage customers to contact us first so that concerns can be reviewed and, where possible, resolved amicably.

28. Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

The invalid provision shall be interpreted or replaced only as permitted by applicable law.

29. Entire Agreement

These Terms, together with any applicable product specifications, accepted quotation, order confirmation and referenced policies, constitute the agreement governing the relevant transaction unless a separate written agreement expressly provides otherwise.

In the event of a conflict, a specifically negotiated written agreement will take precedence to the extent permitted by applicable law.

30. Contact Information

For questions regarding these Terms, product eligibility, orders or commercial inquiries, please contact:

ICAME Pharmacy

Website: https://icamepharmacy.com

Email: info@icamepharmacy.com

Registered Business Name: Icame Pharma Lab Limited

Registered Address: 128 City Road London EC1V 2NX United Kingdom

IMPORTANT NOTICE

ICAME Pharmacy research peptides and research chemicals are intended for legitimate laboratory and scientific research only. Unless expressly authorized and labeled otherwise, they are not intended for human or veterinary use. They are not approved medicines, and no claims of clinical safety or therapeutic effectiveness should be inferred from scientific product descriptions.